eCommerce consultancy services
Scale your online store with smooth eCommerce consultancy
Turn your online store into a thriving success story with specialised eCommerce consultancy and support. As eCommerce experts for premium and luxury brands, we bring a wealth of experience to elevate your eCommerce brand.
Goodbye bottlenecks and botched fixes.
Hello expert-led eCommerce success.
Luxury brands like yours deserve eCommerce consultancy with a premium feel. We’ll treat your online store as if it’s our own. Using our breadth and depth of eCommerce expertise, we take a data-driven, holistic approach to deliver the best results.
Your brand. Our expertise.

A match made in heaven.
If you want an eCommerce website that delivers greater ROI, you’re in the right place. From managing dev teams and taking the reins of replatforming to auditing your website UX and CRO, or leading on internationalisation, we’ll guide you towards success.
Replatforming
management
Take the risk out of replatforming with hands-on consultancy.
eCommerce CRO audits
& roadmapping
Pinpoint growth opportunities and secure success with crystal clear roadmaps.
eCommerce growth
strategies
Put growth at the heart of your brand with an expert-led eCommerce strategy.
Request for proposal (RFP) tender management
We’ll lead on RFPs so you can team up with the best partners, resources, or vendors.
Consultancy projects & retainers
Your trusted partner for all things eCommerce. Get our experience and expertise on your brand.
And so much more… We’re here for all your eCommerce growth needs
Need something different?
We’re well-versed in all things eCommerce so get in touch to see how else we can help.
eForward hit the ground running, taking over liaising with our agency and driving the project forward.
Kirsty
Westminster Abbey
From one-time projects to long-lasting retainers, you always get best-in-class experience.
You don’t just get eCommerce consultancy from the sidelines. You get hands-on, expert-led consultancy whether you work with us on a project or retainer basis.
We immerse ourselves in your business, working closely with your internal team and external partners to deliver exceptional eCommerce consultancy support, and guidance.
Projects
Projects are best for eCommerce teams who have a specific need in mind.
From website replatforming to RFP tenders and strategic audits, our eCommerce specialists will fit seamlessly into your team to lead on your project needs and deliver exceptional results in the agreed timeframe.
Retainers
Retainers are perfect for brands seeking continuous support and strategic guidance.
Whether it’s regular eCommerce optimisation, dev ticket deployment and team management, or strategic planning, our eCommerce specialists become an integral part of your brand’s growth journey.
The chosen partner for brands striving for eCommerce excellence
Replace development hurdles with smooth eCommerce progress
Boost eCommerce success by putting dev team management in our trusted hands.
We blend into your team so you stand out online
We work with your eCommerce team
We work directly with your in-house eCommerce team, becoming an integral part of your business to achieve the best results.
Working with everyone from the most junior team members to the senior stakeholders in your business, we offer expert eCommerce consulting and support at every level.
We can oversee key eCommerce initiatives such as conducting CRO audits and managing RFP tenders so you can better from increased team productivity, conversion rates, and revenue.
We work with your dev
team
We are the bridge between you and your development team, bringing everyone together for greater success.
We’ll make sure there’s harmony between your in-house team and external developers so your eCommerce projects get implemented with ease.
Whether it’s managing replatforming projects or overseeing the implementation of eCommerce roadmaps and growth strategies, you can count on us for a smooth and successful collaboration between you and your developers.
Turn eCommerce headaches into
thriving success stories
With over 15 years of eCommerce experience, we’ve got the inside skills and know-how to turn all your eCommerce woes into woos. Get ready for proactive, attentive consultancy that uplifts your online store.
frequently asked questions
Got questions about eCommerce consultancy? We’ve got answers
What platforms do you work with?
We pride ourselves on being platform agnostic. Our eCommerce experience spans a wide range of eCommerce platforms including all the big names like Shopify Plus, Adobe Commerce, Magento Open Source, BigCommerce, and Centra. This means we can help maximise your online store’s success, no matter what platform you currently use or plan to move to.
What types of brands do you help?
We’ve been the chosen eCommerce partner for a variety of brands including premium and luxury retailers, direct-to-consumer stores, and leaders in the arts and culture sector.
The brands we work with typically have an annual online revenue of £2m-£15m. Working with an array of companies from lifestyle brands to fragrance houses, and fashion retailers, we have a wealth of experience and knowledge to apply to your brand.
We deliver the best results when working with premium and luxury brands at an enterprise level. Whether your online store is UK only, has a US entity, or is looking to go international, we’ll guide you towards success.
Where are you based?
We’re based in London but we work globally.
We frequently catch up with our clients and partners — whether it’s over a Zoom call or popping into your office for a brew (if you’re local, of course).
Why should we choose your eCommerce consultancy?
If you want a team of reliable eCommerce experts to drive the growth of your online store, we’re the right choice for you.
We’re a team of eCommerce specialists backed by over 15 years of experience. Naturally curious, inquisitive, and always willing to find the best solutions possible, we put your needs front and centre.
Plus, when you work with us, you work directly with eCommerce experts — not account managers or juniors.
Rest easy knowing your brand is in safe hands.
How much does eCommerce consultancy cost?
We don’t want to put your brand in a box. Rather than having a one-size-fits-all price, we tailor our prices to the needs, complexity, and size of your business.
This tailored approach lets us prioritise your goals, putting quality over quantity. To give you an idea, our clients typically spend £5K-15K/month with us and we work to a £2K/month project minimum.